Account & Data Deletion

Option 1: Delete from inside the app (fastest)

1. Open the PDF Fit app and sign in to your account.
2. Tap the Profile tab.
3. Scroll down and tap Delete Account.
4. Read the confirmation, enter your password if your account has one, and tap Delete My Account.
5. Your account and the data listed below are permanently deleted immediately.

Option 2: Request through Support

If you can no longer sign in to the app, open the Support form and include:

• Category: Account Deletion
• The email address associated with your PDF Fit account

We will verify your identity and process the request within 30 days, and will email you a confirmation once your account has been deleted.

When your account is deleted, the following data is permanently removed from our systems:

• Deleted Your account profile (name, email, password hash, biometric setting)
• Deleted All workout sessions and individual set logs
• Deleted All program instances and progress tracking
• Deleted Strength tests, cardio tests and bodyweight tests
• Deleted Fasting logs and custom fasting presets
• Deleted Custom program templates that you created
• Deleted Password reset tokens linked to your account

• Kept Default program templates provided by the app are not deleted, but your link to them is removed so they are no longer associated with you.
• Kept Anonymised, aggregate analytics (for example, total app installs) that cannot be used to identify you may be retained indefinitely.
• Kept Server access logs from our web server are kept for 14 days for security and abuse prevention, then deleted automatically. Application logs are cleared when we next update the service.
• Kept Records required by law (for example, tax or fraud-prevention records related to a paid purchase) may be retained for the period required by applicable law.
• Kept Programs other people are training If someone else has started a program you created (for example, one you shared as a creator), it stays so they can keep training it, and it is no longer linked to your account.
• Kept Activity records of what happened in your account, such as sign-ins and workouts logged, stay. They are unlinked from you and your email address is removed, but they still hold the IP address and device details they were made from. Our Privacy Policy explains more.

In-app deletions are processed immediately. Deletion requests through the Support form are processed within 30 days of verification. We take a backup of the database before each update of the service, and a backup can hold residual personal data until that backup is deleted.

For questions about deleting your account or how we handle your data, use the Support form

Greg Armstrong , developer of PDF Fit

training@pdf-fit.com · Global Outsource Solutions Pty Ltd